Shipping policy
At QYNZARA, we are committed to getting your order to you safely and reliably.
Shipping Destinations
We currently ship to customers in:
- United States
- Canada
- Australia
- United Kingdom
- European countries
Shipping Fee
Free standard shipping on orders of $59 or more.
For orders below $59, standard shipping fees will be calculated and displayed at checkout.
Shipping Time
Our standard shipping time is approximately 10–15 business days after your order has been processed and shipped.
Please note that actual delivery times may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances beyond our control.
During busy shopping seasons or holidays, delivery may take a few additional business days.
Order Processing
Orders are normally processed before shipment. Processing time may vary depending on the product and order details.
For customized or personalized products, additional processing time may be required.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Tracking Information
You can track your order using the tracking number provided in your shipping confirmation email.
Please allow 1–3 business days for tracking information to appear or update after your package has been shipped.
If your tracking information has not updated for an extended period, please contact us and we will be happy to assist you.
Incorrect Shipping Address
Please make sure your billing and shipping information is correct before completing your order.
QYNZARA is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.
If the issue is caused by an error on our part, we will work with you to resolve the issue at no additional cost.
Customs & Import Fees
For international orders, customs duties, taxes, or other import-related charges may apply depending on the destination country and local regulations.
If customs fees or import charges are imposed by your local authorities, these charges may be the responsibility of the customer.
Split Shipments
Depending on product availability, package size, weight, or shipping requirements, items from the same order may occasionally be shipped in separate packages.
You may receive multiple tracking numbers for a single order.
Contact Us
If you have any questions about shipping or your order, please contact us:
QYNZARA
Email: lebron@newtowel.cn
Website: qynzara.com